Terms of Service

Parties to the Agreement

Definitions

• User – "User," "you," and "your" refer to any individual or entity using our services.
• Transaction – "Transaction" means any money transfer or currency exchange operation.
• Business Day – "Business Day" means Monday through Friday, excluding Canadian federal holidays.
• Applicable Law – "Applicable Law" means all applicable federal, provincial, and local laws and regulations.

Eligibility Requirements

To use our services, you must:

1. Be at least 18 years of age
2. Have legal capacity to enter into binding agreements
3. Reside in a supported jurisdiction
4. Provide accurate and complete information
5. Not be on any sanctions lists

We reserve the right to verify eligibility and may refuse service to anyone who does not meet these requirements.

Account Registration and Security

1. Information required. You must provide accurate, current, and complete information during registration.
2. Verification. We may require identity verification and additional documentation.
3. Ongoing due diligence. You must maintain current information and notify us of any changes.
4. Security. You are responsible for maintaining the security of your account credentials.

Description of Services

International Money Transfer Services

• Cross-border money transfers to supported countries
• Real-time exchange rate quotes
• Transaction tracking and status updates
• Multiple funding and delivery options

Currency Exchange Services

• Real-time foreign exchange rates
• Spot currency transactions
• Rate locking and hedging options
• Multi-currency account management

Service availability may vary by jurisdiction and is subject to regulatory requirements.

Funding, Fees, and Exchange Rates

1. Funding methods. We accept various funding methods including bank transfers, credit cards, and digital wallets.
2. Fees. All applicable fees are disclosed before transaction completion and may include transfer fees, currency conversion fees, and third-party charges.
3. Rate guarantee. Exchange rates are guaranteed for a limited time period as specified during the quote process.
4. Taxes. You are responsible for any applicable taxes related to your transactions.

Transaction Processing and Limits

1. Execution time. Transaction execution times vary by destination and funding method, typically 1-3 business days.
2. Limits & holds. We may impose transaction limits or holds for:
   • Compliance and regulatory requirements
   • Risk management purposes
   • Suspicious activity detection
   • Account verification needs
3. Status. Transaction status updates are provided through our platform and may be delayed due to third-party processing.
4. Reversals. Once a transaction is initiated, reversals may not be possible and are subject to our discretion and applicable regulations.

Compliance and Reporting Obligations

As a regulated financial services provider, we have legal obligations to:

• Report suspicious transactions to regulatory authorities
• Maintain records of all transactions for specified periods
• Conduct customer due diligence and ongoing monitoring
• Comply with anti-money laundering and counter-terrorist financing regulations

You acknowledge and consent to our compliance reporting obligations and agree to provide any additional information required for regulatory compliance.

Prohibited Activities

You agree not to use our services for:

• Any illegal or unauthorized purpose
• Money laundering or terrorist financing
• Fraudulent or deceptive practices
• Violation of any applicable laws or regulations
• Circumvention of our security measures

Violation of these prohibitions may result in account termination, transaction cancellation, and legal action.

Intellectual Property Rights

All content, trademarks, and intellectual property on our platform are owned by Standard Digital Exchange or our licensors. You may not use, reproduce, or distribute our intellectual property without written permission.

Platform Availability and Maintenance

We strive to maintain platform availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability.

Data Privacy and Security

Your privacy and data security are important to us. We collect, use, and protect your information in accordance with our Privacy Policy and applicable data protection laws.

Disclaimers and Limitations

1. No warranty. Our services are provided 'as is' without warranties of any kind, express or implied.
2. No fiduciary duty. We do not owe you any fiduciary duty and are not acting as your financial advisor.
3. Third‑party services. We are not responsible for third-party services, networks, or systems that may affect transaction processing.

Limitation of Liability

Our liability is limited to the amount of fees paid for the specific transaction giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Standard Digital Exchange from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Term and Termination

These terms remain in effect until terminated. We may terminate your account for violation of these terms, regulatory requirements, or at our discretion with reasonable notice.

Governing Law and Jurisdiction

These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Toronto, Ontario, subject to applicable regulatory dispute resolution procedures.

Changes to Terms of Service

We may modify these terms at any time. Material changes will be communicated to you, and continued use of our services constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Complaints and Support

For complaints or support:

We participate in alternative dispute resolution (ODR) procedures as required by applicable regulations.